Columbia City, Indiana

They Had the Skills. They Had Never Owned the Business.

Greg Vance and Mike Driver were engineers and managers. A bad day at work started the search. They wanted to work with their hands and help people. Mobility Plus was the structure that let them turn the key instead of building the company from a blank page.

10% franchise fee discount for honorably discharged veterans

First-time owners Engineering on the installs A network you can call

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“We were looking for something where we could turn the key and jump into the business, then use our skill sets to work together.” Greg Vance and Mike Driver, Mobility Plus Columbia City

A bad day, then a franchise

Both came out of engineering. Both had managed people. Neither had owned a business. The search started as a way to better themselves after a bad day at work. Their wives are nurses, which is part of why a business that helps people made sense.

What they wanted was specific: still work with their hands, and provide a service. The franchise path was how they covered the part they did not have. Support structure. A brand already built. A way to jump in and apply engineering to repairs and installs instead of learning how to name a company.

Turn the key is their phrase, not a claim that the business runs itself. They also say buckle down. There is a learning curve. The structure gets you in. The week is still yours.

Where the engineering shows up

They call it a leg up on the technical side. Repairs and installs, not a sales script. Useful. Not a guarantee you will beat the shop down the road.

In the store

A need, then a conversation

Customers come in with a problem. The exchange they describe is gratitude, then a return visit that is sometimes just coffee.

  • Scooters, chairs, and daily-living equipment
  • People who stop in to talk
  • Repeat customers from the community
  • A solution when another shop said no
On the job

Hands on the install

This is where the background matters. Technical repairs, installs, and the vehicle problem that does not fit a standard answer.

  • Stairlifts, ramps, and lifts
  • Repairs they can diagnose
  • Vehicle lifts, including a Milford person lift
  • A crew and a standard behind the first job

The job other stores would not take

Roger arrived frustrated. He needed a way to get his son from a wheelchair into the car. Other mobility shops that modify vehicles told him the vehicle was too old, or the price ended the conversation.

Columbia City fitted a Milford person lift. Roger can take his son on deliveries now. Greg and Mike call him one of their biggest cheerleaders for that product. One solved refusal.

That is the model in one driveway: a need other people declined, a product that fits, and a customer who comes back grateful. The relationship after the sale is the coffee and the hello. The sale itself is the problem that got solved.

Buckle down, then call someone

Their advice to a new franchisee is the learning curve and the network. Not a promise that the first year is smooth.

Buckle down

New business is a learning curve even with a brand behind you. They say that first.

Other owners

Franchisees have already been through the week you are in. Lean on them. Do not hesitate to ask.

Their door

Greg and Mike say their door is open. They like fielding those questions. They expect the same from almost every other owner.

Support was the buy

First-time owners bought the structure. Corporate, vendors, and peers are what “turn the key” referred to.

Invested both ways

They put money into Mobility Plus. Their line is that Mobility Plus is invested in them. Bumps are part of that, and the network is how they describe getting through them.

What it means

Future, support, and family, in their words. A partnership between two owners, and a system around the store. Not a claim that every market feels the same.

What a new owner is buying

The key is the brand, the products, the training, and owners you can call. The business is still a local showroom and a home-services crew. The current FDD controls the figures.

$60,000
Franchise fee
10% discount for honorably discharged veterans

Typical initial investment

$324,575 to $454,575

Includes the franchise fee. Covers showroom, inventory, vehicles, marketing launch, and other opening costs. Exact figures vary by territory and the choices you make.
Explore Financing Options →

Who this story is for

Skilled people who have managed, have not owned, and do not want to invent the company around the skill.

  • You have a trade, engineering, or management background and no P&L of your own
  • You want to keep using your hands, or lead people who do
  • You will ask other owners when the job is new
  • You want customers who come back, including the ones who were told no elsewhere
  • A partnership can fit. A solo owner can fit. The support structure is the same offer
  • You will read the FDD. Columbia City is not your forecast, and there is a learning curve

If you want a hobby that happens to have a logo, this is the wrong key. If you want a business you can start without building the brand, start with the video.

Questions this story raises

Who owns Mobility Plus Columbia City?

Greg Vance and Mike Driver. Both came from engineering and management. Neither had owned a business before. They bought the franchise for the support structure.

Do I need an engineering background?

No. Their technical background helps on repairs and installs. Training covers products, selling, installation oversight, service, and showroom operations for owners who do not have it.

What does turn the key mean?

Their phrase for jumping into a business that already has a brand, products, and support, then using their own skills. It does not mean the store runs itself. They also tell new owners to buckle down.

Can the store solve vehicle problems other shops refuse?

In one case, yes. A customer named Roger had been told his vehicle was too old, or the price stopped the job. Columbia City fitted a Milford person lift so his son could travel with him.

What does it cost?

The franchise fee is $60,000, with a 10% discount for honorably discharged veterans. Typical initial investment is about $324,575 to $454,575, including the fee. Figures vary by territory. The FDD has the breakdown.

What happens after I raise my hand?

A call, then a confidential Request for Consideration, then brand and territory review. You receive the FDD before any commitment. Award and fee payment come only after mutual fit and formal review.

See if you can turn the key

Tell us the skill you already have, and the part of owning a business you have not done. We will schedule a conversation and walk through the current offer. No obligation.