For Veterans Who Still Want a Mission

Still Serving, as the Owner

Mobility Plus has spent 16 years getting veterans and families back into their homes and communities. Thousands of home-accessibility installs. The invitation is to own that work in your market.

10% franchise fee discount for honorably discharged veterans, subject to verification and the current FDD

VA Health System provider since 2010 You lead the team No mobility background required

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“Service has always been important to both of us. Knowing we could go home having made a difference in someone’s life, and supporting our local community, was a big factor in choosing this industry.” Gary Ross, 26-year Navy veteran and Mobility Plus franchise owner

A record, not a slogan

The brand serves veterans. That is a 16-year operating fact, not a campaign line. Read it before the offer.

Since 2010Service provider to the VA Health System
2 contractsGovernment Service Contracts held at the brand level
16 yearsThousands of home-accessibility installs for veterans and families

Those contracts explain how the system serves veterans. A new territory does not automatically inherit that volume. Local relationships, referrals, and private-pay work still have to be built. Owner income is not tied to the government contracts.

Why a veteran should own this

You give the brand a local face people already know how to trust. The system serves veterans. The product a family actually buys is standards and follow-through on the stairs, the entry, or the scooter.

26-year Navy veteran Gary Ross found Mobility Plus by searching for franchises for veterans, then brought the idea to Dan. Mobility Plus gave them the chance to control the work and still go home having served the local community.

The fee discount is proof the offer is serious. It is not the reason to own the business.

The veteran offer

Honorably discharged veterans may qualify for 10% off the franchise fee, subject to verification and the then-current Franchise Disclosure Document.

$60,000
Franchise fee before the discount
10% off for honorably discharged veterans

Typical initial investment

$324,575 to $454,575

Includes the franchise fee. Covers showroom, inventory, vehicles, marketing launch, and other opening costs. Exact figures vary by territory and the choices you make. The current FDD controls.
Explore Financing Options →

What you command

One local business. Two units under one roof. You lead the team. You do not have to turn the wrench.

Unit One

A branded showroom

The local destination for mobility equipment, staffed for consultative selling, service, and rentals.

  • Scooters, power chairs, wheelchairs, and manual devices
  • Lift chairs, specialized beds, and daily-living aids
  • Vehicle lifts that keep people mobile outside the home
  • In-store sales, service, and rental programs
Unit Two

A home-services crew

A mobile team that takes the work into the house, from assessment through installation and service.

  • Stairlifts and modular ramps
  • Vertical platform lifts and residential elevators
  • Grab bars and fall-prevention products
  • In-home sales, installation, service, and rentals

Skills that transfer

No mobility background is required. Training is the bridge. The owner work looks more like command and logistics than like a product catalog.

Leadership

You set the standard for consultants and technicians. Families can tell when the person in charge has run people before.

Logistics

Assessments, installs, inventory, and a wrapped van. The week is a schedule, not a store that runs itself.

Standards

A stairlift or ramp is either safe or it is not. Follow-through is the product.

Training people

You will hire. Teaching the standard is part of the job, with corporate training behind the first crew.

Working a system

Gary Ross was drawn to a system that takes franchisee input and changes what does not work. Autonomy sits inside that system, not outside it.

Local trust

Veteran service organizations, clinics, and families already know how to read a person who has served. That is an advantage. It is not a booked pipeline.

How government work fits the model

Mobility Plus has been a service provider to the VA Health System since 2010 and holds two Government Service Contracts. That is how the brand serves veterans at the system level.

It is not a promise that your territory opens with contract volume. A new owner still builds local relationships, referral sources, and private-pay sales. Clinics, senior communities, and veteran organizations are relationships to earn, not accounts that transfer with the franchise fee.

Do not underwrite this business on government work. Private-pay sales, rentals, service, and in-home installs are the model. Veteran demand sits on top of that. It does not replace it.

A week as the owner

A concrete job, not a brand lifestyle. Gary Ross invites prospects to visit a store, meet the staff, and see what changing a day looks like.

Showroom consults

Sit with a veteran, a spouse, or an adult child choosing a scooter, power chair, or lift chair. The sale is a conversation about what they need to keep doing.

In-home assessments

Stairs, entries, and bathrooms get solved in the house. You or your consultants scope the work. The crew installs.

Crew scheduling

Installers, service calls, and the van. Logistics is the owner’s job once the team is in place.

Local relationships

VA contacts, clinics, senior communities, and veteran organizations. Useful doors. None of them are guaranteed volume.

Immediate tickets plus recurring work. Private-pay underneath, with veteran and senior demand on top. Income is not guaranteed, and it is not a function of the contracts.

Product sales

Showroom equipment and in-home products sold as the customer needs them.

Installations

Stairlifts, ramps, vertical platform lifts, and related project work.

Rentals

Short-term need that becomes monthly revenue alongside purchases.

Service

Maintenance after the sale. Recurring work that does not require a brand-new customer every time.

Private pay

The core model avoids insurance billing delays and keeps the sales cycle moving.

What not to count

Item 19 of the current FDD is the only performance context that counts. Past results are not a promise. Contract work is not a territory forecast.

The system behind you

Leaving structure is the hard part. The franchise is the chain of command you are buying: training, launch, vendors, and a team that still answers.

Training

Products, consultative selling, installation oversight, service, showroom operations, and rentals. Mobility experience is not the entry requirement.

Site and opening inventory

Showroom branding, focused inventory, and a wrapped service van so the market can see the business on day one.

Launch marketing

A grand-opening package built to fill a pipeline. You still choose how local advertising runs.

Vendor relationships

National suppliers, with room to choose product lines. Gary Ross named that autonomy as a reason he would do it again.

Franchisee input

He and Dan were attracted to a system that pilots ideas and changes what does not work. Input is part of the operating rhythm, not a suggestion box.

Validation

His advice: call owners, ask if they would do it again, crunch your own numbers, and chart one year and three years before you decide.

Your area of operations

A defined local market, not a pin on a brand map. You build the showroom and the crew where the territory is open. Availability changes by state. Franchise Development confirms what is actually open before anyone talks about a specific market.

Gary Ross’s point on control was practical: location, store layout, vendors, product focus, and advertising are choices inside the system. They are not a blank check, and they are not a booked VA book of business.

Treat the territory as your area of operations. The brand record travels with the name. The local volume does not.

From the fleet to the showroom

Gary Ross, a 26-year Navy veteran, searched for franchises for veterans, shared the idea with Dan, and they both decided it was worth pursuing. They called franchisees before they bought.

The question Gary asked every owner

Would you do it again? He says the answer was yes, across the owners they reached. That, plus their own projections, is what moved them from a search result to a decision.

“You get to actually control your destiny,” he says. Location, layout, vendors, product lines, and advertising were the choices that mattered. His results are his. They are not a projection for yours.

Why service was the filter

Service was already the point for Gary and Dan. The mobility industry was the place that still felt like it at the end of the day. He invites anyone considering a store to visit, meet the staff, and watch a normal day.

Gary says he would pursue Mobility Plus again. That is one owner’s answer after he bought, not a promise that you will say the same.

Who it fits

Leaders who will run people, follow the system, and sell consultatively. Not passive income.

  • You will lead consultants, technicians, and installers
  • You will follow the operating system and still make local choices inside it
  • You will sell in a showroom and in a living room
  • You will build the local book. The VA record does not arrive with the keys
  • You will ask the hard questions and run your own numbers before you sign
  • Honorably discharged status is verified for the fee discount. It is not a substitute for fit

If you want a mailbox and a contract, this is the wrong mission. If you want a local company that gets people back into the house and back into the community, start the conversation.

From inquiry to open

Service background and goals first. Mutual fit before paperwork. The FDD before any commitment.

1. Tell us about you

Service background, goals, and whether you may qualify for the veteran fee discount.

2. Mutual-fit call

A conversation with Franchise Development. Ask every question. Gary says there is no silly one.

3. FDD and territory

You receive the Franchise Disclosure Document and review a possible market. Award comes only after formal review.

4. Training and launch

After agreement and fee payment, you meet Training, Marketing, and Finance and open the showroom and the crew together.

Questions veterans ask

What is the veteran discount?

Honorably discharged veterans may qualify for 10% off the $60,000 franchise fee, subject to verification and the current Franchise Disclosure Document. The discount applies to the fee, not to the full initial investment.

Does a new franchise get VA contract work?

No. Mobility Plus has served the VA Health System since 2010 and holds two Government Service Contracts at the brand level. A new territory does not automatically inherit that volume. Local relationships and private-pay sales still have to be built.

Do I need a mobility or medical background?

No. Leadership, logistics, and the ability to work inside a system transfer. Training covers products, selling, installation oversight, service, and showroom operations.

What does the full investment look like?

Typical initial investment is about $324,575 to $454,575, including the franchise fee. It covers showroom, inventory, vehicles, marketing launch, and other opening costs. The FDD has the complete breakdown. Figures vary by territory.

Is income tied to government contracts?

No. The model is private-pay product sales, rentals, service, and in-home installs. Item 19 of the current FDD is the only earnings context that counts. Past results are not a promise.

What happens after I raise my hand?

A call, then a confidential Request for Consideration, then brand and territory review. You receive the FDD before any commitment. Award and fee payment come only after mutual fit and formal review.

Start the conversation

Tell us about your service background and what you want the next chapter to be. We will schedule a call and cover veteran pricing if you qualify. No obligation.